Data Bureau

Your database is the foundation stone for all of your Direct Marketing and CRM Activity.

Pro-Active’s in-house Data Bureau provides clients with the ability to maintain and improve communication with their customers and prospects.

Database Planning & Design
Many clients accumulate customer and prospect data over time, but this unwieldy amount of information is held within an unusable environment. Pro-Active are a database specialist, suitably equipped with the knowledge required to plan, design and implement database structures and software to ensure that you get the most from your greatest asset.

Database Management & Hosting
Lack of resource, time and expertise often means that clients fail to maintain their databases appropriately. Pro-Active host databases on behalf of clients, running ongoing maintenance routines, whilst allowing the client real-time secure access to their data.

Database Profiling and Enlargement
Many organisations do not realise the potential of the data held within their own databases. By profiling data, models can be produced in order to find new sales and marketing opportunities. We can enlarge the database with 'net new prospects' with the propensity to purchase your product or services, based upon the characteristics of your existing customers.


Database Enrichment
The ability to select and segment your database influences the level to which prospects can be targeted. Data can be enriched with key business demographics such as Turnover, SIC Codes and Employees, whilst consumer data can be enhanced with Lifestyle and CAMEO geodemographic classifications.


Database Enhancement
Pro-Active provide a number of different services which are designed to clean and enhance the data within your customer or prospect databases. This includes:

Address Validation & Enhancement (PAF)
Telephone Number Validation and Appending
Deduplication (Using Fuzzy, Sound-alike, Phonetic matching)
Preference Service Screening (MPS, TPS, CTPS, FPS)
Suppression File Screening (Deceased, Movers, Goneaways)
SMTP Validation of E-mail Addresses


Free Data Audits
Pro-Active offer a FREE no-obligation data audit, after which you receive a detailed report covering the issues with your data, such as address quality, duplications, and deceased records. Why not put your database to the test?